Sinodis
Sinodis · SCRM Implementation
We provide on-site support to leading food importer and to create SCRM implementation plan for add value on its e-commerce platform.
Challenge
- Limited insights to see users’ interests and behaviors to create right contents on social & e-commerce platform
- No tools for communication and engagement to retain customers’ activity under different business scenario
- No overall strategy on lead management to increase sales conversion
Solution
- Strategy creation - Positioning & Strategy planning
- Cross-department collaboration - Collect business request among 4 departments
- Content preparation - Notification content alignment
- System Configuration - Function Implementation & UAT
Results
- 5 topics slides for SCRM strategy applied to business scenario
- 10+ interviews across four departments to gather business requests
- 30+ notification flows, tagging rules, and scoring rules to efficiently implement system utilization
Your brand could be our next case
Whether you are an enterprise seeking a new perspective on the Chinese market, or a professional company looking to improve marketing performance, we provide expert services and insights.
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